I’m a criminal…

October 19th, 2006

Dreamweaver…I must confess: I have been using an illegally downloaded version of Macromedia DreamWeaver.

But not anymore!

I accidently deleted the application from my Powerbook yesterday.

So today I decided to buy Dreamweaver officialy from Adobe (which aquired Macromedia recently). It felt good to do the right thing! I went to Adobe.com and into the shop and there it was: DreamWeaver 8 for only $399 which translates to €317. Not too bad!

So I decided to buy the application. I clicked the buy button and Adobe asked me in which country I wanted to shop. I selected the Netherlands and chose the download option so I would have the application right away instead of shipped to me in a box. Then they showed me the price: €570 excluding taxes.

Excuse me?

Yes, if you want to download Dreamweaver from Europe instead of the US you pay €253 extra. Hey, it’s my fault that I live in Euope, right!?

So I called Adobe and asked what was going on. The helpdesk guy explained to me that prices for Europe are decided in the european office and might differ from the US prices.

For the same products, yes.

I told him what would stop me from downloading the application from the US and he told me that he couldn’t offer me support in Europe then.

One of the arguments of buying your software is that you get support. That is besides doing the right thing and feeling good about it ofcourse. But I’m not sure what to do now. I don’t want to pay the €253 european fine but I do want support and do the right thing.

Now what?

Filed under Business, Developing, Gadget, Money, Personal, Programming |


6 Responses to “I’m a criminal…”

  1. Michiel Ebberink on October 19, 2006 11:44 am (11:44)

    I already know the answer… ;-)

  2. Boris Veldhuijzen van Zanten on October 19, 2006 11:48 am (11:48)

    Michiel: I know what you are thinking! But I have to watch my karma…

  3. Maaike on October 20, 2006 1:26 pm (13:26)

    It’s cheaper if you buy it in another webshop, such as http://www.chipmunk.nl
    For some reason the Adobe webshop is more expensive than most.

  4. Boris Veldhuijzen van Zanten on October 20, 2006 2:58 pm (14:58)

    Hi Maaike: thanks for the suggestion but that won’t work either. They don’t sell Dreamweaver 8 seperately and Dreamweaver Studio is more than 800 euros. Check it: http://www.chipmunk.nl/software/Macromedia.html

  5. Maaike on October 22, 2006 9:06 pm (21:06)

    Aw, I’m sorry, I didn’t pay attention. They do sell it separately - but only for Windows :-/
    Then again: there’s other places, like here: http://www.comcol.nl/detail/sikip03.htm#57906 (459,66 ex VAT)

  6. Boris Veldhuijzen van Zanten on October 22, 2006 9:19 pm (21:19)

    Hi Maaike, thanks for the new link! I still think I’m going to buy Dreamweaver in the US and just hope I don’t need any support.

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